Returns & Exchanges

We want you to be fully satisfied with your purchase. If a garment doesn't meet your expectations, you can return it within 14 days of delivery provided it is in original, unworn condition with all tags attached.

Return Process

  • 1.
    Initiate Return

    Visit our online returns portal and enter your order number and zip code to start the process.

  • 2.
    Package Your Items

    Place the items back in their original packaging, ensuring all MAUVAIS tags and labels remain intact.

  • 3.
    Ship the Parcel

    Print your generated return label and drop the package off at your nearest authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.