Returns & Exchanges
We want you to be fully satisfied with your purchase. If a garment doesn't meet your expectations, you can return it within 14 days of delivery provided it is in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Package Your Items
Place the items back in their original packaging, ensuring all MAUVAIS tags and labels remain intact.
- 3.Ship the Parcel
Print your generated return label and drop the package off at your nearest authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.